Subscription, payment & account – FAQ
How does the regular delivery work?
If you like, we send your treatment automatically at the right interval, so your treatment continues without interruption. This helps because a…more
Can I pause or cancel?
Yes. You can pause or completely end the regular delivery at any time in your account. There is no minimum term and no notice period. If you pause…more
Which payment methods are available?
At checkout, common payment methods are available to you, for example credit card and other online payment methods. You can see which options are…more
When am I charged?
You are charged as soon as a decision has been made about your treatment, that is, when a doctor issues a prescription. So at the time of the health…more
How do I manage my account?
You can manage your account online at any time at app.justhair.de . There you have everything in one place: Your ongoing treatment and the status of…more